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CRYPTOCard Support Print E-mail

Our products are not limited to software and tokens. We consider customer support to be an equally valuable product to which you should have access. We invite you to get us involved in providing advice, answers, and assistance in planning, implementing, and managing your CRYPTOCard authentication service.

Contact Information


Europe:   +44 870 7077 700   
North America:  (800) 307-7042
International +1-613-599-2441

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Hours of Operation*:

Monday - Friday: 8:30 a.m. to 5:00 p.m.

* excluding statutory holidays

Online Customer Support Center


http://mysupport.cryptocard.com


Our new Online Customer Support Center allows you to create an account which gives you access to submit support tickets, track the status of your open tickets, and review your past ticket history.


The Support Center also hosts a Technical Knowledgebase, which is being expanded on a daily basis.

 

Customer Quote

Kimberly-Clark Corporation

"We have been using Two-Factor Authentication for a number of years, but needed to improve the capabilities of the solution to include better reporting and administration as well as dramatically increasing the reliance of the service while at the same time reducing cost. Out of all the products we looked at, BlackShield ID came out on top, providing us with the best overall solution that met all of our requirements ”

 

Stephen DelVecchio, i2

“If any organisation is looking for an easy way to escape expensive licensing models, I would not hesitate in recommending CRYPTOCard.”